Privacy Policy

Last updated: March 2026

1. Information We Collect

Shiny Link株式会社 ("Shiny Link," "we," "us," or "our") collects information you provide directly to us when you use our services, including your name, email address, phone number, company information, travel preferences, and any other information you choose to provide through our inquiry forms or direct communication.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our concierge services; to process your inquiries and coordinate services on your behalf; to communicate with you about our services; and to comply with legal obligations.

3. Information Sharing

We may share your information with trusted service partners (hotels, golf courses, medical facilities, transportation providers) solely for the purpose of coordinating your requested services. We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is processed securely through Stripe and is never stored on our servers.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also request that we restrict processing of your data or provide it in a portable format. To exercise these rights, please contact us at [email protected].

7. Cookies

Our website uses essential cookies to ensure proper functionality and session management. We may also use analytics cookies to understand how visitors interact with our website, helping us improve our services.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Shiny Link株式会社
Email: [email protected]